Where can I pay my bill?

Official Collection Office, Banks and ATM:


MAIN OFFICE – Pilar St., Zamboanga City

Mondays – Fridays

8:00 AM – 5:00 PM


PUTIK COLLECTION CENTER – along MCLL Highway, Putik (beside the Aderes Flea Market)

Mondays – Fridays

9:00 AM – 3:00 PM


GOV. RAMOS COLLECTION CENTER – in front of Gate 2, Edwin Andrew’s Air Base (EAAB)

Mondays – Fridays

8:00 AM – 5:00 PM (with noon break)


KCC Collection Center

Sunday – Saturday

9:00 AM – 6:00 PM



One Network Bank – Ayala

Every Due Date:

9:00 AM – 3:00 PM (with noon-break)


One Network Bank – Sangali Branch

Mondays – Fridays

9:00 AM – 3:00 PM (with noon-break)


Al-Amanah Bank – Veterans Ave., Zamboanga City (beside SSS)

Mondays – Fridays

9:00 AM – 2:00 PM (with noon-break)



ZCWD informs all customers that the Development Bank of the Philippines (DBP) is now accepting “ATM water bills payment” through its 5 Automated Teller Machines (ATM) located at DBP bldg., Don Pablo Lorenzo St., (Port Area), Zamboanga City Medical Center, Zamcelco compound, ECOZONE and Zamboanga City Puericulture.

Qualified Customers:

  • Must be a DBP ATM account holder
  • Accounts classified as residential, commercial / industrial or semi-commercial only.

Terms and Conditions:

  • 16 digit ATM payment reference number will be printed on the monthly bill.
  • 16 digit ATM payment reference number changes every month and it will be used for every ATM water bill payment made
  • No transaction fees shall be collected.
  • Water bill payment must be made on/before due date and has no existing arrears
    Exact amount of payment will only be accepted.
  • ZCWD customers can also transact their water bill payments over the counter thru the following payment centers: ZCWD main office at Pilar Street, Putik Collection Center, Amanah Islamic Bank (Veterans Ave.), and One Network Bank (Ayala).

(Note: Items 4 and 5 are subject to change until further notice; ZCWD customers are advised to keep transaction receipt as a proof of payment; Subject to change / enhancements after initial implementation)

DPB ATM step-by-step payment procedure