Schedule of Service
Monday to Friday (8:00 A.M. – 5:00 P.M.)
What are the requirements?
- Bill or official receipt for authentication or valid I.D. of registered customer
- Clearance of water use; current reading at the water meter; to be reported by the customer to be included in the billing before disconnection
- Authorization from registered customer, if requested by a representative
How to avail of the service?
Customer: Files request for disconnection at the Complaint Section
Service Provider: Evaluates customer’s record; if requirements are complete, prepares job order for disconnection
Duration: 5 Minutes
Person In-charge: Customer Service Assistant B
Form: Job Order Form
End of Transaction