REQUEST FOR DISCONNECTION OF SERVICE CONNECTION

Schedule of Service

Monday to Friday (8:00 A.M. – 5:00 P.M.)

 

What are the requirements?

  • Bill or official receipt for authentication or valid I.D. of registered customer
  • Clearance of water use; current reading at the water meter; to be reported by the customer to be included in the billing before disconnection
  • Authorization from registered customer, if requested by a representative

 

How to avail of the service?

Step 1

Customer: Files request for disconnection at the Complaint Section

Service Provider: Evaluates customer’s record; if requirements are complete, prepares job order for disconnection

Duration: 5 Minutes

Person In-charge: Customer Service Assistant B

Form: Job Order Form

End of Transaction

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