COLLECTION OF PAYMENTS

Schedule of Services

Main Office (Monday to Friday – 8:00 A.M. to 5:00 P.M.)

Putik Collection Center (Mondays to Fridays – 8:00 AM – 4:30 PM)

Gov. Ramos Collection Center (Mondays to Fridays – 8:00 AM – 5:00 PM)

One Network Bank Sangali Branch (Mondays to Fridays – 9:00 AM – 3:00 PM)

One Network Bank Ayala Branch (Every Due Date – 9:00 AM – 3:00 PM)

Al-Amanah Islamic Investment Bank (Mondays to Fridays – 9:00 AM – 3:00 PM)

KCC Mall de Zamboanga, 3rd Floor (Sundays to Saturdays – 9:00 AM – 6:00 PM)

 

Duration of transaction

1 Minute per bill

 

Who may avail of the service?

All customers with unpaid accounts

 

What are the requirements?

Water bill or name of registered customer

 

How to avail of the service?

Cash Payments


 Step 1

Customer: Presents any of the following – statement of accounts (SOA), water bill or name of registered customer

Service Provider: Accepts and processes payments. Issues O.R.

Duration: 30 seconds under normal transaction

Person In-charge: Cashier

Fees: Amount due

Form: Official Receipt

Step 2

Customer: Receives official receipt/s and counts change before leaving the counter

 

 

Check payments payable to ZCWD, including payments with tax witheld


 Step 1

Customer: Presents statement of accounts or bill and corresponding check payment

Service Provider:

Receives / verifies check and issues official receipt/s (Writes account number, contact name and number of customer at the back of the check)

Processes adjustments, retains copy of BIR form 2307 for submission to BIR

Duration: 30 seconds under normal transaction

Person In-charge: Cashier

Fees: Amount due

Form: None

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