VISION
The ZCWD shall be a resilient, compliant, and innovative water utility for all.
MISSION
With competent people, we aim to provide potable water, sanitation services, and sustainable utilization of water resources in Zamboanga City.
CORE VALUES

Innovation

Accountability

Customer-centered

Teamwork

 

QUALITY POLICY

The Zamboanga City Water District (ZCWD) offers safe, potable water, dependable sanitation services, and environmentally responsible management of water resources for the city. We provide an adequate, economical, and sustainable water supply while constantly enhancing our services to meet regulatory and international requirements.

With a competent and devoted workforce, ZCWD promotes innovation, compliance, and resilience in its operations. We improve service quality, efficiently manage resources, and protect the city’s water infrastructure. Our procedures promote continual improvement and customer satisfaction while complying to national and global policies that protect the well-being of those we serve.

ZCWD is to become a resilient and innovative water utility that serves Zamboanga City’s changing requirements, promotes sustainable growth, and protects water resources for future generation.