Where can I report illegal connections?
To report Illegal Connections, you may call our Legal and Management Services Department on the following numbers: (062) 991 – 1556 local 8103 or (062) 991-3167
Does ZCWD give adjustment on water bills?
Yes. Zamboanga City Water District gives adjustments on billings. However, adjustments are only being granted to consumers whose complains are found true and valid after investigation by our field personnel. And this is only be granted once a year. Reference: Board Resolution No. ____________
Where can I complain?
The Customer Service Division is in-charge of entertaining customer who have complains. This division is found at the ground floor of the main office or you may call: (062) 992-7371 (062) 991-1556 local 8111 You may also call our Customer Service Hotline Numbers: (062) 955-1007 to (062) 955-1009 (8:00 A.M.to 5:00 P.M. – Monday to continue reading : Where can I complain?
Does ZCWD offer Water Delivery Service?
WATER DELIVERY Schedule of Service Who may avail of the service? – A. Payment (Monday to Friday – 8:00 A.M to 4:30 P.M.) – Registered customers with no unpaid account – B. Delivery (Monday, Wednesday, Friday – 24 hours) – Other customers with approved requests What are the requirements? Duration of transaction – ZCWD Water continue reading : Does ZCWD offer Water Delivery Service?