Yes. Zamboanga City Water District gives adjustments on billings. However, adjustments are only being granted to consumers whose complains are found true and valid after investigation by our field personnel. And this is only be granted once a year. Reference: Board Resolution No. ____________
FAQs :
Where can I complain?
The Customer Service Division is in-charge of entertaining customer who have complains. This division is found at the ground floor of the main office or you may call: (062) 992-7371 (062) 991-1556 local 8111 You may also call our Customer Service Hotline Numbers: (062) 955-1007 to (062) 955-1009 (8:00 A.M.to 5:00 P.M. – Monday to continue reading : Where can I complain?
FAQs :
Does ZCWD offer Water Delivery Service?
WATER DELIVERY Schedule of Service Who may avail of the service? – A. Payment (Monday to Friday – 8:00 A.M to 4:30 P.M.) – Registered customers with no unpaid account – B. Delivery (Monday, Wednesday, Friday – 24 hours) – Other customers with approved requests What are the requirements? Duration of transaction – ZCWD Water continue reading : Does ZCWD offer Water Delivery Service?
FAQs :
Does ZCWD offer loans on applications of new service connection?
Yes. ZCWD offers a loan of P3,000.00 in terms of materials for a service connection. Payment is 18 months with a monthly amortization of P182.95 per month.
FAQs :
How many days does it take for application of New Service Connection?
HOW MANY DAYS DOES IT TAKE FOR APPLICATION OF NEW SERVICE CONNECTION? How to avail of the service? Requirement A: 1. Certified true copy of Lot Title (if owner) 2. If applicant is other than the real owner of the property, he/she must be armed with Special Power of Attorney (SPA) from such real owner. continue reading : How many days does it take for application of New Service Connection?