The waived reconnection fees of Php500.00 may be availed of by all registered ZCWD customers or their duly authorized representatives with disconnected accounts, who shall apply for reconnection from 01 to 30 April 2024 only; The waiving of reconnection fees shall be handled and processed by the proper Customer Service Officer under the Customer Accounts Division (CAD), duly noted by the OIC-CAD, and approved by the OIC-Commercial Services Department;

ZCWD customers shall be responsible for the payment of materials needed for the reconnection works, or the replacement of lost or missing materials on-site; All accounts with waived reconnection fees during the stated period shall be subject to usual monitoring and reporting by CAD;

Reconnection shall be subject to the full settlement, or payment arrangement of any unpaid bill(s) of the disconnected water service connection;

For complaints and other concerns, please follow and message ZCWD Customer Care Facebook Page (https://www.facebook.com/profile.php?id=100064062344143)

“𝘈𝘯𝘺 𝘷𝘪𝘦𝘸𝘴 𝘰𝘳 𝘰𝘱𝘪𝘯𝘪𝘰𝘯𝘴 𝘱𝘰𝘴𝘵𝘦𝘥 𝘰𝘳 𝘤𝘰𝘮𝘮𝘦𝘯𝘵𝘦𝘥 𝘰𝘯 𝘣𝘺 𝘢𝘯𝘺 𝘦𝘮𝘱𝘭𝘰𝘺𝘦𝘦 𝘥𝘰 𝘯𝘰𝘵 𝘯𝘦𝘤𝘦𝘴𝘴𝘢𝘳𝘪𝘭𝘺 𝘳𝘦𝘱𝘳𝘦𝘴𝘦𝘯𝘵 𝘵𝘩𝘰𝘴𝘦 𝘰𝘧 𝘵𝘩𝘦 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵, 𝘵𝘩𝘦 𝘉𝘰𝘢𝘳𝘥 𝘰𝘧 𝘋𝘪𝘳𝘦𝘤𝘵𝘰𝘳𝘴, 𝘰𝘳 𝘵𝘩𝘦 𝘡𝘊𝘞𝘋”