The Zamboanga City Water District (ZCWD) has taken a step toward modernizing its customer service operations with the implementation of an automated queuing system (prototype). Designed to streamline transactions, this system aims to improve efficiency and provide a more organized experience for customers.

This initiative was raised by the Customer Care Division led by Officer-in-Charge Jessica W. Reyes and developed by the Management Information and Services Division.

With further enhancement on the way under directives of the ZCWD Board of Directors headed by Chairperson Ernesto F. Ubando Jr., and General Manager Reynaldo R. Cabilin, ZCWD remains committed to improving service accessibility and convenience for its customers.

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For complaints and other concerns, please follow and message

ZCWD Customer Care Facebook Page

Or call ZCWD Customer Care Hotline Nos. 09171185550 or 991-1556 loc. 8131 (Mondays to Fridays only).

“𝘈𝘯𝘺 𝘷𝘪𝘦𝘸𝘴 𝘰𝘳 𝘰𝘱𝘪𝘯𝘪𝘰𝘯𝘴 𝘱𝘰𝘴𝘵𝘦𝘥 𝘰𝘳 𝘤𝘰𝘮𝘮𝘦𝘯𝘵𝘦𝘥 𝘰𝘯 𝘣𝘺 𝘢𝘯𝘺 𝘦𝘮𝘱𝘭𝘰𝘺𝘦𝘦 𝘥𝘰 𝘯𝘰𝘵 𝘯𝘦𝘤𝘦𝘴𝘴𝘢𝘳𝘪𝘭𝘺 𝘳𝘦𝘱𝘳𝘦𝘴𝘦𝘯𝘵 𝘵𝘩𝘰𝘴𝘦 𝘰𝘧 𝘵𝘩𝘦 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵, 𝘵𝘩𝘦 𝘉𝘰𝘢𝘳𝘥 𝘰𝘧 𝘋𝘪𝘳𝘦𝘤𝘵𝘰𝘳𝘴, 𝘰𝘳 𝘵𝘩𝘦 𝘡𝘊𝘞𝘋”