TURBIDITY (MALUBOG): 5,820 NTU
NORMAL TURBIDITY: 5 NTU

The heavy sustained rains caused soil erosion and landslides (“timpak”) at the watershed area. These soil movement causes highly turbid (“malubog”) water. Turbidity (“malubog”) of the water will require frequent backwashing (cleaning of filters). Water used in backwashing is treated, clean water which could have been ready for distribution to customers. This process greatly reduce water production.

Due to these, some service areas will experience low water pressure to no water as some areas are supplied with water springs, which will require stop operations due to highly turbid water.

Consumers are advised to take the necessary precautions for the duration of the period.

Your understanding in this situation is highly enjoined.

FOR QUERIES AND ASSISTANCE, PLEASE CONTACT ZCWD CUSTOMER CARE DIVISION at 955 – 1007 to 1008 (Mon – Fri) 8am – 5pm and WTP 957-3651 local 100 (Sat, Sun, & Holidays).