Schedule of Services
Main Office (Monday to Friday – 8:00 A.M. to 5:00 P.M.)
Putik Collection Center (Mondays to Fridays – 8:00 AM – 4:30 PM)
Gov. Ramos Collection Center (Mondays to Fridays – 8:00 AM – 5:00 PM)
One Network Bank Sangali Branch (Mondays to Fridays – 9:00 AM – 3:00 PM)
DBP EcoZone Branch, San Ramon (Every Due Date – 9:00 AM – 3:00 PM)
Al-Amanah Islamic Investment Bank (Mondays to Fridays – 9:00 AM – 3:00 PM)
KCC Mall de Zamboanga, 3rd Floor (Sundays to Saturdays – 9:00 AM – 6:00 PM)
Duration of transaction
1 Minute per bill
Who may avail of the service?
All customers with unpaid accounts
What are the requirements?
Water bill or name of registered customer
How to avail of the service?
Cash Payments
Step 1
Customer: Presents any of the following – statement of accounts (SOA), water bill or name of registered customer
Service Provider: Accepts and processes payments. Issues O.R.
Duration: 30 seconds under normal transaction
Person In-charge: Cashier
Fees: Amount due
Form: Official Receipt
Step 2
Customer: Receives official receipt/s and counts change before leaving the counter
Check payments payable to ZCWD, including payments with tax witheld
Step 1
Customer: Presents statement of accounts or bill and corresponding check payment
Service Provider:
Receives / verifies check and issues official receipt/s (Writes account number, contact name and number of customer at the back of the check)
Processes adjustments, retains copy of BIR form 2307 for submission to BIR
Duration: 30 seconds under normal transaction
Person In-charge: Cashier
Fees: Amount due
Form: None