ZCWD steps up disconnection campaign

ZCWD PR011 s. 2021
June 11, 2021
Zamboanga City Water District steps up its disconnection campaign of all delinquent consumers as it enters its second week of operations in the city.
The disconnection campaign follows weeks of intensive information drive. The local water utility firm looks to impose strictly its policy on prompt payment of all water bills across over 64 thousand active consumers.
The campaign, launched June 1, 2021, follows the approval of a board resolution imposing disconnection on all delinquent accounts, residential,commercial and institutional water connections.
Commercial Services Department Officer-in-charge Sofronio E. Santos quoting from a report submitted by Jessica W. Reyes, officer-in-charge of Customer Accounts Division disclosed the ten-day campaign has so far resulted in 466 disconnections in initial areas covered.
Santos further said of the total disconnections, 358 are classified as residential, 78 as commercial, 22 as semi commercial, 6 are local government offices and 2 are national government offices.
Santos added a total of 1.043 million pesos have so far been collected from erring accounts paid up during the campaign.
He also added there are now 158 reconnections during the same nine-day period.
These are classdified as 123 residential, 25 commercial, 9 semi commercial and I local government unit office.
Santos said while these are encouraging, thedistrict is hopeful those with large outstanding accounts will come and settle their obligations soonest with the district.
The disconnection campaign has been restarted after the board of directors headed by Chairman Arnold Martin Atilano has approved by way of a resolution to re-impose the disconnection campaign following a temporary suspension last year due to the onset of the Covid 19 pandemic in a humanitarian gesture to ease the financia lburdens of its over 64 thousand customers.
Those with arrears or back accounts are encouraged to settle their bills or to visit the Consumer Welfare Division at the ground floor of the ZCWD Main Office at Pilar Street for proper verification and assessment of their accounts to avoid the inconveniences of disconnection,Santos added.
Contact persons at the ZCWD are Ms. Jessica W. Reyes and Raymond E. Domingo, or you may call Cellphone numbers 09175454868 or 09177121204 or landline 9932517 during office hours.
Santos also urged all customers transacting business at all ZCWD outlets and offices to strictly adhere to health protocols such as wearing of face masks, face shields, bring alcohol disinfectants and to observe physical distancing.